Effective Date: 1st May 2011
Website: Angreziguru.com

This document is drafted in compliance with:

• The Information Technology Act, 2000

• The Consumer Protection Act, 2019

• The Consumer Protection (E-Commerce) Rules, 2020

• Applicable Indian contract and commercial laws

By using this website or enrolling in any program, you enter into a legally binding agreement with Angreziguru.com.

1. Nature of Services

Angreziguru.com provides digital educational services, including:

• Online English training programs

• CEFR-based fluency programs

• Live webinars and masterclasses

• Digital content and recorded sessions

These services constitute digital educational services, not physical goods.

2. Transparent Pricing Disclosure

All program fees:

• Are clearly displayed before checkout

• Include applicable taxes (if any)

• Are charged via secure third-party payment gateways

By proceeding to payment, you confirm:

• You understand the pricing structure

• You voluntarily agree to purchase

3. Strict No-Refund Policy (Legally Valid Digital Service Clause)

As per Indian e-commerce and digital service norms:

Digital educational services that grant access immediately upon payment are not eligible for mandatory refunds, unless explicitly stated otherwise.

Accordingly:

• All program fees are final and non-refundable.

• No cancellation is permitted after payment.

• No chargebacks are permitted once access is granted.

• No refund is provided for change of mind, dissatisfaction, scheduling conflicts, or partial usage.

By completing payment, you expressly consent to:

Immediate access to digital content and waiver of cancellation rights.

4. Fair Service Commitment

While refunds are not offered, we commit to:

• Delivering the program as described

• Providing access to recordings where applicable

• Conducting live sessions as scheduled

• Maintaining professional instructional standards

5. Grievance Redressal Mechanism

(As Required Under Indian Law)

For any complaints or concerns, you may contact:

Grievance Officer:
David Conrad Linus
Email: support@angreziguru.com
Phone: +91-7368895406

All grievances will be acknowledged within 48 hours and addressed within 15 working days.

6. Limitation of Liability

As permitted under Indian law:

• Our liability shall not exceed the amount paid for the program.

• We do not guarantee specific learning, career, or financial outcomes.

• Participation results depend on individual effort.

7. Governing Law & Jurisdiction

This agreement is governed by the laws of India.

All disputes shall be subject exclusively to the courts of:

Supaul District, India